Refund and Returns Policy

At GRD International, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 7-day return and exchange policy to make your shopping experience smooth and worry-free.

1. Eligibility for Returns

• Items must be returned within 7 days from the date of delivery.
• Products must be unused, unwashed, and in their original condition with all tags, packaging, and accessories included.
• Returns are not applicable for customized or personalized orders.
• Damaged or defective products are eligible for a full replacement or refund.

2. Non-Returnable Items

The following items cannot be returned:

• Products damaged due to misuse or mishandling.
• Items without original packaging.
• Clearance sale or “Final Sale” items.

3. Return Process

1. Contact our support team within 7 days of receiving your order at:
   Email: grdinternationalonline@gmail.com | Phone: 6398537260
2. Provide your order number, reason for return, and product photos (if damaged/defective).
3. Once approved, our team will arrange pickup or guide you on how to ship the item back.

4. Refunds

• After inspection, refunds will be processed within 5–7 business days to your original payment method.
• Shipping charges are non-refundable, unless the return is due to a defect or wrong product.

5. Exchanges

• If you wish to exchange an item, you can request a replacement of the same or similar value.
• Exchange requests must also be initiated within 7 days of delivery.

6. Damaged or Wrong Products

If you receive a damaged, defective, or incorrect product, please contact us immediately with clear photos. We will arrange a free replacement or full refund.

7. Contact Us

For all return or refund-related queries, reach out to us at:

GRD International
Email: grdinternationalonline@gmail.com
Phone: +91-6398537260